Apex Property Management Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.apexpmgroup.com, including any related landing pages, forms, advertisements, or online scheduling tools (collectively, the “Site”).

By accessing or using the Site or submitting your information to us, you agree to the practices described in this Privacy Policy.

We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date above. Continued use of the Site after changes are posted constitutes acceptance of those changes.

Information We Collect

Personal Information You Provide
We collect information you voluntarily provide to us, including your name, email address, phone number, mailing address, property details, and any other information you choose to share. This information may be collected when you fill out contact forms, submit applications, request services, schedule appointments through online tools such as Calendly, respond to advertisements, or communicate with us by phone, text, or email.

Automatically Collected Information
When you visit the Site, we may automatically collect certain technical information such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, and dates and times of access.

Advertising and Tracking Data
We may use cookies, pixels, and similar technologies provided by services such as Google Ads and Meta (Facebook and Instagram). These tools help us measure advertising performance, understand how visitors use our Site, improve our marketing efforts, and show you relevant advertisements based on your interactions with our content. You may manage ad personalization through your browser or platform settings.

How We Use Your Information

We may use the information we collect to respond to inquiries, schedule appointments, provide property management services, communicate about your requests, send service or marketing communications where permitted, improve the functionality and performance of the Site, analyze advertising effectiveness, prevent fraud, and comply with legal obligations.

How We Share Your Information

We may share your information with trusted service providers who perform services on our behalf, such as website hosting providers, CRM systems, scheduling platforms, analytics providers, advertising platforms, and SMS delivery providers. We may also share information when required by law or in connection with a business transaction such as a merger or acquisition.

We do not sell, rent, or trade your personal information. We do not authorize third parties to use your information for their own independent marketing purposes.

SMS and Mobile Messaging Policy

Messages may include appointment confirmations, reminders, service updates, follow-up communications, and occasional service or promotional messages. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact contact@apexpmgroup.com.

We do not sell, rent, share, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to communicate with you regarding our services. We may share your number with trusted messaging service providers or carriers only as necessary to deliver text messages.

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Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and support advertising. You may disable cookies through your browser settings, although some features of the Site may not function properly.

Third-Party Services

The Site may contain links to or integrate with third-party services, including scheduling platforms or external tools. We are not responsible for the privacy practices of those third parties and encourage you to review their policies separately.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

Virginia Privacy Rights

Virginia residents have the right to request access to, correction of, or deletion of their personal data and to opt out of targeted advertising where applicable under the Virginia Consumer Data Protection Act. Requests may be submitted using the contact information below.

Do Not Track

At this time, we do not respond to Do-Not-Track browser signals due to the lack of a uniform industry standard.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Apex Property Management Group
Email: contact@apexpmgroup.com